Privacy

Who we are
George Green’s Community Bookings
100 Manchester Road
London
E14 3DW

What personal data we collect and why we collect it
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
By default we do not share any personal data with anyone.

How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left notes or comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We collect information about you during the checkout process on our WooCommerce store.
While you visit our site, we’ll track:
Location, IP address and browser type
We’ll also use cookies to keep track of basket contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and booking
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any obligations we may have
Improve our product offerings
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing addresses.
We will also store comments, notes or reviews, if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide us. For example, Administrators, Manager and Supervisors (Shop Managers) can access:
Booking information like what was purchased, when it was purchased and what area.
Customer information like your name, email address, and billing address.
Our team members have access to this information to help fulfil bookings, process refunds and support you.

What WooCommerce shares with others
WooCommerce shares information with pay360 by Capita who help us provide our orders and store services to you.

Payments
We accept payments through pay360 Capita.
When processing payments, some of your data will be passed to pay360Capita, including information required to process or support the payment, such as the purchase total and billing information. 
pay360 Capita Terms of Business 
pay360 Capita Privacy

December 2020